Shipping + Policies

If you have any questions about how to check out, please email hello@offswitchshop.com.

Items are packaged with care and shipped in sturdy mailers, tubes, or boxes depending on the type of product(s) purchased. If you have any concerns about packaging, please leave a message for me in the note to seller box upon checkout or shoot me an email at hello@offswitchshop.com.

CONTINENTAL UNITED STATES: 
All items will be shipped via USPS First Class within 7 business business days of purchase. This does not include shipping time. When appropriate, some orders will ship via USPS Priority Mail. If you require immediate shipment and/or Priority shipping due to a deadline, please email me after you place your order so I know to invoice you if there is an additional cost. Illinois Residents will be charged 8.25% sales tax rate upon check out.

INTERNATIONAL: 
All international orders will be shipped via USPS First Class. This method does not include tracking. If you would like your order tracked for an additional fee, please email hello@offswitchshop.com and I will send you an invoice for the additional shipping cost. Off Switch is not responsible for the loss or damage of goods during international shipment. Please be advised that you may need to pay additional customs fees in order to receive your item(s). Off Switch is not responsible for these fees.

RETURNS

At this time we do not accept returns unless you receive the wrong item or an item arrives damaged. Thank you for understanding. We do want you to be completely happy with your purchase, however, so please email if there is any issue at all.